Question 1

What is CareCompare?

Accepted Answer

CareCompare is an educational platform that helps Singapore families learn about insurance options for children with autism. We provide free resources and connect families with MAS-licensed financial advisers who can assess suitability and provide personalised recommendations.

Question 2

Is CareCompare free to use?

Accepted Answer

Yes, CareCompare is completely free for families to use. We may earn a referral fee when a licensed financial adviser we connect you with arranges a policy. This does not affect the premiums you pay.

Question 3

How does CareCompare differ from other sites?

Accepted Answer

We focus exclusively on educational content about insurance for families with autistic children. We connect families with MAS-licensed advisers who have experience working with autism families, saving you time finding the right professional support.

Question 4

Can my autistic child get insurance in Singapore?

Accepted Answer

Yes, many children with autism can get insurance in Singapore. However, coverage options vary depending on factors like the child's age, support level, and any co-existing conditions. Some policies may have exclusions or waiting periods related to autism. A licensed financial adviser can help assess your specific situation.

Question 5

What types of insurance are available for autistic children?

Accepted Answer

The main types include: Medical Expenses (covers therapy, specialist visits, medications), Hospitalisation (covers hospital stays and procedures), and Critical Illness (provides lump sum payouts for serious illnesses). Each type has different coverage and considerations for autism.

Question 6

Will autism be excluded from coverage?

Accepted Answer

This depends on the insurer and policy type. Some policies may exclude autism-related claims, while others may cover them with certain conditions. We help you understand exactly what each policy covers before you apply.

Question 7

Are therapy costs covered by insurance?

Accepted Answer

Some medical expenses policies cover therapy costs including occupational therapy, speech therapy, and ABA therapy. Coverage limits and conditions vary by insurer. A licensed financial adviser can help you identify policies that may include therapy benefits.

Question 8

What information do I need to provide?

Accepted Answer

You'll typically need to provide details about your child's diagnosis, age, support level, any co-existing conditions, and current insurance coverage. Our eligibility check takes about 60 seconds and helps match you with suitable insurers.

Question 9

Should I disclose my child's autism diagnosis?

Accepted Answer

Yes, always disclose your child's diagnosis honestly. Non-disclosure can result in claim rejection or policy cancellation later. We only work with insurers who are understanding of autism, so disclosure should not automatically lead to rejection.

Question 10

How long does the application process take?

Accepted Answer

After completing our eligibility check, you'll typically receive recommendations within 1-2 business days. The full application process with insurers usually takes 1-4 weeks depending on the complexity of the application.

Question 11

What happens after I submit my eligibility check?

Accepted Answer

A licensed financial adviser will review your profile and contact you with personalised guidance. They'll explain your options, answer questions, and guide you through the application process if you decide to proceed.

Question 12

How is my personal data protected?

Accepted Answer

We take data protection seriously and comply with Singapore's PDPA (Personal Data Protection Act). Your information is encrypted and only shared with insurers when you explicitly consent to proceed with an application.

Question 13

Who has access to my child's medical information?

Accepted Answer

Only the licensed financial advisers we connect you with, and the specific insurers you choose to apply with, have access to your information. We never share data with third parties for marketing purposes.

Question 14

Can I delete my data?

Accepted Answer

Yes, you can request deletion of your data at any time by contacting us. We'll remove your information from our systems within 30 days, except where required by law to retain it.

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